Having criticized the AMA definition of marketing I wanted to offer up my definition. This is a work in progress but substantially represents my notion of marketing based upon 31 some odd years of actually "doing it":
Marketing is ideas and actions that generate increasingly profitable market share.
There, that's Smock's definition of marketing. I'm not imposing it on anyone - if you hire me to do a campaign and want to know what my definition of marketing is - that's it.
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Bottom line is that an average size shop or range can generate about $5,000 of incremental margin annually without cannibalizing existing training services. You can call Mike at 415.246.4337 and chat about the program or set up a shop visit with Ron and Mike. Either way, call or email us for more info.